Crowdsourcing Ideas in the Enterprise
I had the pleasure of presenting at crowdsourcing week in DC today and wanted…
Going Beyond The Virtual Suggestion Box To Get Opinions
CEOs are often afraid to use a suggestion box. But there’s a lot of information available in the crowd. Crowdsourced…
Combat Employee Survey Fatigue
Our clients increasingly ask us to help them combat survey fatigue. In the worst case, an employee sees an annual…
The Customer Feedback Questions That Will Truly Help Your Company Grow
Organizations that care about their customers allocate resources to ensure that they are listening to their customers. This is why…
Simplifying The Risk Management Process
For many people, when they hear the term risk management, the words complicated, processes and logistics come to mind. However,…
What a CEO Must Ask to get Crowd Intelligence from Workers
Gathering crowd intelligence can be fraught with problems. From the technology and software you use to obtain responses, to the…
The Importance of Effective Employee Feedback
Creating a great work environment is rewarding in and of itself. A place where people actually want to show up…
Customers Aren’t The Only Way To Obtain Valuable Feedback
Customer service. It’s central to every enterprise, and a whole lot of effort is put towards measuring customer satisfaction, responsiveness,…
Have A Great Culture By Improving Employee Communication
Company culture. It’s not just a buzzword…er, buzz phrase…it can have a real impact on your employee’s engagement, satisfaction, and…